FAQ

Frequently Asked Questions

What are some of the most frequent conditions treated by City Neurology?

-City Neurology treats all head related pain including, but not limited to; migraines, tension-type headaches, facial pain, cluster headaches, trigeminal neuralgia.

Which plan is right for me?

-The plan you choose will depend on your condition. Determining the best course of treatment can be discussed with the doctor during your consultation. In general, if you experience headaches more than 4-5 times a month, the six-month plan is the best for treatment.  With any of the plans you choose, follow up visits are always available to you.

What if my primary care doctor wants me to see a Neurologist, is City Neurology a good fit ?

Neurology is a highly specialized and often complicated field to navigate. City Neurology often receives referrals from primary care and specialists doctors. City Neurology is a great fit if you are told you need to see a Neurologist.

Can City Neurology provide a second opinion and/or review other tests results?

Yes, neurological second opinions are very common and often a good idea.  City Neurology will review past medical records, test results and other medical opinions, explain findings in greater detail, and offer our opinion including direction as to the next best steps.

Can medications be prescribed?

-Yes, medications can and may be prescribed by the doctor. The determination for medication will be assessed during your consultation. City Neurology abides by local and federal laws and NO controlled or narcotic medications will be prescribed during a visit.

What if I need an MRI?

-City Neurology will provide notes and medical records for your primary care doctor who can prescribe an MRI.

What if I need to see a different type of specialist?

- The healthcare system is fragmented and hard to navigate. As Neurologists we often weigh in with other specialists as to where and how to approach a health problem. City Neurology works with a large network of various specialists and will guide you to another specialist when need be.

Does City Neurology accept insurance?

-No, City Neurology does not accept insurance. However, we will provide an invoice that you can submit to your insurance company for reimbursement, or for use with a flexible spending health account.

What if I have to cancel my appointment?

-The 75 dollars you put down to reserve an appointment is non refundable and required to schedule an appointment.This is to cover the cost of the doctors’ time similar to fees that are paid to a doctors office for a missed appointment.This fee is non refundable. The rest of the fee is required to be paid at the time of the completion of the consultation.

How do I pay?

-City Neurology accepts all credits cards and paypal.Payments are accepted through a secure system online. It costs $75 dollars to schedule and hold an appointment time and you can either pay the full cost of the visit at that time or at the time of the consultation.

How long are appointments?

-Initial consultations are 30 minutes.   Follow up visits are 15 minutes long.

How does membership work?

-Membership is designed to get you more coverage for your condition over a period of time. The 6 month membership includes an initial visit, 3 follow up visits, priority access for appointments and access to doctors via email with a 24-48 hour response time. The yearly membership includes 6 follow up visits and is good for patients who need more frequent treatment.

Does City Neurology provide care for children?

-Yes, City Neurology provides care for children with a guardian present.

Is my medical information protected?

-City Neurology protects all of your health related data under the HIPPA laws, and all of our consultations are done with HIPPA compliant video.

Which states does City Neurology operate out of?

- "City Neurology operates out of New York, California, and Florida and abides by those state’s medical laws. Check back often as we continue to add more physicians in all states to our network."